At B2F Coin Company, we strive to provide high-quality Forex trading tools, educational resources, and signal-based services. We value your trust and aim for complete customer satisfaction. However, due to the nature of our digital products and services, certain limitations apply regarding refunds.
All services provided by B2F Coin Company—including but not limited to trading signals, educational content, subscription plans, consultancy, and digital downloads—are considered non-tangible, irrevocable goods. Once accessed or delivered, such services are non-refundable, as usage cannot be reversed or withdrawn.
If you have subscribed to a recurring service, you may cancel your subscription at any time. However, no partial or full refund will be issued for the current billing cycle after the service has commenced or the dashboard access has been granted.
Refunds may be granted only under the following conditions:
* You have been wrongfully charged due to a technical issue or billing error on our platform.
* The service was not delivered within the expected timeframe and after escalation was not resolved within 7 working days.
* Duplicate payments were made for the same service due to technical glitches (eligible for partial or full refund upon verification).
In such cases, users must notify us within 5 business days of the issue by emailing
supports@b2fcoin.in with complete details, including the transaction ID, screenshot of the payment, and a written request for a refund.
You will not be eligible for a refund if:
* You have changed your mind after purchasing a plan or subscribing.
* You are dissatisfied due to lack of trading success or expected results.
* You failed to cancel an automatic renewal on time.
* You did not use the service after payment but access was already granted.
Once approved, refunds will be processed within 7–14 business days, depending on your payment method and bank procedures. Refunds will be made only to the original payment source.
Our refund policy is governed by the Indian Consumer Protection Act, 2019, and adheres to guidelines under the Information Technology Act, 2000 for digital services. Users agree to these terms upon using our platform.
For any questions regarding your refund eligibility or to raise a request, please contact:
📧 Email: supports@b2fcoin.in
📍 Address: 15/35, Bajanai Koil St, Opp Vijay Ceramic, Uliyanallore, Kamaraj Nagar, Choolaimedu, Chennai, Tamil Nadu, 600094
We are a wholly-owned subsidiary of B2F Coin. (FOREX:), a publicly traded company. We hold ourselves to the highest standards of corporate governance, financial reporting and disclosure.
Please note that foreign exchange and other leveraged trading involves significant risk of loss. It is not suitable for all investors and you should make sure you understand the risks involved, seeking independent advice if necessary.
The products and services available to you at B2F Coin will depend on your location and on which of its regulated entities holds your account.
B2F Coin is a trading name of GAIN Global Markets Inc. which is authorized and regulated by the Cayman Islands Monetary Authority under the Securities Investment Business Law of the Cayman Islands.
B2F Coin may, from time to time, offer payment processing services with respect to card deposits through B2F Coin, Moor House Bajanai Koil St, Opp Vijay Ceramic, Uliyanallore, Kamaraj Nagar, Choolaimedu, Chennai, Tamil Nadu.
B2F Coin. has its principal place of business at Bajanai Koil St, Opp Vijay Ceramic, Uliyanallore, Kamaraj Nagar, Choolaimedu, Chennai, Tamil Nadu., and is a wholly-owned subsidiary of B2F Coin.